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WORKATO AI FACTORY

Every AI initiative deserves a team that's done this before.

A dedicated Workato team that works alongside yours, so your projects move at the speed you expect instead of waiting on a new hire or vendor to get up to speed.

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Pilots stall for the same three reasons every time:

01
More use cases than the team can ship
02
New priorities pop up faster than the backlog can clear
03
When the engagement ends, the knowledge leaves with the partner

The Workato AI Factory: your team's coach to deliver and scale it right.

THE FULL LINE

We don't hand your AI projects off. We build them with you.

The Workato AI Factory is a standing team of Workato engineers and architects embedded with yours on an ongoing basis, working alongside you through discovery, architecture, build, evaluation, deployment, and production support.

Discovery
Architecture
Build
Evaluate
Deploy
Production support
THE MECHANICS
01

Blueprint session

We sanity-check your priorities and strategy together, then the Chief Client Architect translates that into a prioritized roadmap the team executes against.

02

Shared backlog

Work is tracked on a single, prioritized backlog rather than separate statements of work. A new use case enters the queue directly instead of requiring a new contract or a new team to staff it.

03

Reprioritization

If your priorities change, the backlog is reprioritized with the team already assigned and already familiar with your environment, not routed through a change order or a new scoping call.

04

Production ownership

The team's responsibility doesn't end at deployment. They own the initiative through production, so issues that surface after launch are handled by the people who built it.

HOW IT'S DELIVERED
05

Platform

Work is built on the Workato Enterprise Platform, the same control and action plane your organization already runs on, with built-in observability and governance for agentic solutions.

06

Rollout support

During critical rollout and adoption phases, your Senior Delivery Manager serves as a direct point of contact, with proactive monitoring and a clear escalation path.

07

One partner

The AI Factory is delivered as a single, accountable team through your existing Workato relationship, not a separate vendor or a new set of contracts to manage.

In practice: this means the team that scopes your first use case is the same team still building when your tenth one ships.

YOUR TEAM

Who's actually on the account

Four roles make up the team, three dedicated to your account, one shared across a small number of accounts alongside yours. The team works alongside your internal stakeholders, who set the priorities the roadmap is built around; the AI Factory handles the design, build, and deployment work underneath it.

01

Chief Client Architect

Sets strategic direction with your stakeholders and translates it into the prioritized roadmap the rest of the team builds against.

02

Senior Delivery Manager

The day-to-day point of contact. Drives delivery against the roadmap, tracks status, and keeps communication clear across your team and ours.

03

Senior Technical Architect

Turns the roadmap into technical solution designs and integration patterns, and guides the engineers building against them.

04

Senior Forward Deployed Engineers

Build, customize, and deploy the solutions directly, working in the same tools and systems your team already uses.

Every one of these people is assigned to your account by name, and stays there.

WHY THIS APPROACH

How AI Factory compares to building in-house

Internal team
Workato AI Factory
Engagement length
Ongoing, but stretched thin
Ongoing, no end date
Knowledge after handoff
Stays, if the person doesn't leave
Stays, same team throughout
New use case
Waits in the backlog behind everything else
Enters the existing backlog directly
Roadmap changes
Re-prioritized internally
Re-prioritized with the team already on it
Idle time between phases
Depends on internal capacity
None, the team is always building

You always know what's shipped, what's in flight, and what's next. When your priorities shift, the team shifts with you.

GET STARTED

Let's scope your first 90 days

Tell us where your AI roadmap stands today, and we'll show you what the team could ship in the first 90 days.

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